Alert Credit Union Employees Call 9-1-1 for Woman Who Blacked Out During Phone Call
Yakima woman blacks out while on phone with credit union
Alert credit union employees call 9-1-1 to help a Yakima woman who blacks out while she was on the phone with them. Now more on why the woman thinks the credit union employees saved her life.
60 year old Wanda Neff says she took too much prescription medication last Thursday afternoon right before calling her credit union, a phone call that quickly turned into a nightmare.
"As I was talking to her, I began not to feel right, and I began slurring my words, everything was starting to turn a dark blue," says Neff.
On the other end of the phone, Solarity Credit Union employees Teresa Wood and Kelcy Young quickly realized Wanda was in trouble.
"The conversation is fading, everytime she starts to speak, she fades," says Wood.
"By the time I got her she was really incoherent, was having a hard time staying with the conversation," says Young.
While Young keeps Wanda talking on the phone, Wood calls 9-1-1 for help, frustrated she can't help more directly
"She had fallen trying to get to the door, so then that was worrisome, wondering would she make it, you're on the other side, with no ability to help further," says Wood.
The employees used caller I.D. to find Wanda's address and tell paramedics where to go, and Wanda was able to open the door to let the paramedics in.
"I just held onto that phone, I don't know if he pried it out of my hands or not, but it's like that phone was my lifeline," says Neff.
The credit union employees stayed on the phone long enough to make sure the paramedics were there to take care of their customer.
Wanda spent the night in the hospital, she's doing better now, and is grateful to the tellers because she believes they saved her life.
"They were very professional, and I don't have enough praise for them," says Neff.
Wanda Neff believes without the employees' help, she would have been alone until family members checked up on her the next day. She plans to thank them in person for their quick thinking.